Stop chasingmissing pages

Poppy checks each CPAP order packet against Medicare PAP rules the day it arrives.

We are an early company, building Poppy with DME and sleep suppliers. Partner with us and get free or heavily discounted access in return for your feedback.

Become an early partner Count your waiting days

Missing pages cost you days

Medicare pays for CPAP only when the file shows the coverage criteria are met. You usually learn what is missing after the equipment is already out the door. Every day a packet waits is a day before setup, and a day before you can bill.

Know what is missing right away

Your staff see a plain list: what passes, what fails and why. A gap found on day one costs a phone call. The same gap found at billing can cost the claim.

One request, not five calls

One documentation request to the referring provider lists every missing item. Fewer rounds of back and forth means less staff time per order and a shorter wait. Your staff approve it before it goes out by fax, text or email.

Track every patient to the day-90 visit

Medicare can stop paying after the first three months if the file lacks the adherence data and the re-evaluation. Poppy tracks nightly use against the 4-hour rule and the visit window, then drafts the request to the physician with the usage summary attached.

A paper trail for every result

Every result points to its source page. When a reviewer asks for proof of a paid claim, your staff open the page instead of searching the file.

Help us build it, pay little or nothing

We are an early company with a working prototype. We want a few suppliers to shape it with us.

What you get

Free or heavily discounted access while we build. The exact terms are set together. You decide what we build first.

What we ask

A few 30-minute calls with your intake or compliance lead. Honest feedback on the prototype. Your view on what a real packet looks like.

What we do not ask

No real patient data until a business associate agreement is signed. No integration with your billing system to start.

How it starts

Leave your email below. We write back to set up a first call. Nothing is sent to anyone without your staff approving it.

Become an early partner

Built for the people at your desk

Owners

See how many days your orders wait, and where. Set your own numbers and watch the gaps. Decide from your own baseline, not a guess.

Intake and order entry

Open a packet and see what is missing right away. Send one request instead of making five calls. Your staff approve every message.

Compliance and billing

Every result points to its source page. The checklist is written out and editable. Nothing leaves the building without a person approving it.

Count the days you wait

Where the days go is easy to guess and hard to see. Set your own numbers.

Where do the days go?

Example numbers. Move each slider to match one typical order.

Fax received until intake opens it 2 days

Opened until the request is sent 3 days

Request sent until the provider answers 5 days

Documents received until setup is scheduled 3 days

13days from fax to setup

Before any request leavesAfter it leaves

Poppy works on the first two petals. It reads on arrival and drafts the request at once. The provider's office still takes the time it takes. Fewer waiting days means earlier setups and earlier billing. We measure cycle time and dollars against your own baseline before we change anything, and we quote no number until we have measured it with you.

First, read on day zero.

The fax, scan or upload is read the moment it lands. The written order, the face-to-face evaluation notes and the sleep test report are split and labelled.

A faxed order with the signature line highlighted

A checklist of the Medicare PAP rules with a result and source page for each

A drafted request to the referring office listing each missing item

The page the referring office sees, with one upload button per missing item

Every screen on this page is the working prototype, with made-up patients.

Packet reportMade-up patient

Face-to-face evaluation before the sleep testPass

Sleep test qualifiesPass

Adherence: 4+ hours on 70% of nightsPass

Face-to-face re-evaluation, days 31 to 90Pass

Try the checks

Eight Medicare rules run on every packet. Try four of them. Source: LCD L33718 and Policy Article A52467.

When was the face-to-face evaluation?

Medicare wants the face-to-face evaluation before the sleep test. If it comes after, the file does not meet the coverage criteria. A packet check finds this on day one.

What did the sleep test score?

An AHI or RDI (apnea-hypopnea or respiratory disturbance index) of 15 or more with at least 30 events qualifies. A score of 5 to 14 with at least 10 events qualifies only with a documented condition, such as daytime sleepiness, impaired cognition, a mood disorder, insomnia, hypertension, ischemic heart disease or stroke. This sketch assumes enough events.

AHI22

How many nights of use?

In the first three months, Medicare wants 4 hours or more of use on 70% of nights in a 30-day period in a row. That is 21 of 30.

Nights of 4 hours or more24 of 30

When is the re-evaluation?

An in-person visit from day 31 to day 90 that documents symptom improvement and reviews the usage data.

Visit on day52

Open at first light

A California poppy opens when the sun reaches it and folds when the light goes. A packet should be read the same way: the day it arrives, not the day someone has time.

Painting of a hillside covered in orange California poppies under a pale sky — California poppy field, Granville Redmond, 1915

Where Poppy is going

The goal is simple: more of your CPAP orders get set up and paid, with less staff time spent on each. Every feature has to move that number.

Today

Check each order packet against Medicare PAP rules and ask the provider for every missing document at once.

Follow each patient through the first 90 days: nightly use, the adherence rule and the re-evaluation visit.

Then

Show owners the cost of delay in dollars, from their own data: days waiting, claims at risk and staff hours per order.

Always

A person on your staff approves anything that leaves the building. Early partners decide the order we build these in.

What is real today

Poppy is a documentation checker that finds missing pages in CPAP order packets for independent DME and sleep suppliers.

Who is behind it

A small team in San Francisco with close to 10 years of experience building revenue cycle management (RCM) software for healthcare billing.

Company: Poppy
Stage: Early company with a working prototype. Not yet available to buy.
Offering: Checks CPAP order packets against Medicare's PAP coverage rules, drafts documentation requests for what is missing, and tracks 90-day adherence and the re-evaluation window.
Payers: Medicare fee-for-service first, using LCD L33718 and Policy Article A52467. Other payers can differ and are not built yet.
Pricing: Not set yet. Early partners get free or heavily discounted access.
Patient data: Made-up patients only today. Real data only after a signed business associate agreement.
Headquarters: San Francisco, California
Contact: Become an early partner

Questions

What does Poppy do?

It reads each CPAP order packet, checks it against the Medicare PAP rules, shows the page behind every result, and drafts a request to the referring provider for what is missing. Your staff approve each request before it goes out.

How do you measure cycle time?

Against your own baseline, measured before we change anything. We count the days between fax received, request sent, documents received and setup scheduled. We do not quote a number until we have measured it with you.

Does software make the decisions?

No. AI reads the fields from the packet. Plain code then applies an editable checklist. Your staff approve every outgoing request. At first it runs beside your current process and changes nothing.

Do I need to connect my billing system?

Not to start. The plan: packets come in by upload or email forward, requests go out by fax, text or email, and results export to a CSV file.

What about HIPAA?

We are building for HIPAA from the start. This page and the demo use made-up patients only. We will not accept real patient data until a signed business associate agreement is in place with you and with every vendor that handles it.

Which payers does it cover?

Medicare fee-for-service only, for now. Commercial plans, Medicaid and Medicare Advantage plans can have their own requirements, and we will add them one at a time.

How is this different from other intake tools?

Many intake tools route and track orders. Poppy is built around one set of rules, the Medicare PAP documentation requirements, and shows the page behind each result, so your staff can verify it.

What does it cost?

Pricing is not set yet. Early partners get free or heavily discounted access while we build, and the terms are set together. In return we ask for a few calls and honest feedback.

Is it ready to use?

Not yet. Every screen on this page is the working prototype, with made-up patients. We are looking for suppliers to partner with us now. Their feedback shapes what we build first.

Be an early partner

Free or heavily discounted access while we build, in return for your feedback.

We will email you to set up a first 30-minute call and may ask a few questions about your intake desk. This form never needs patient information.